As we grow older, there is a high tendency that we lose our sense of hearing. It is considered as one of the most common conditions that affect older people and even elderly adults. Based on studies, about 1 in 3 people in the US aged from 65 and 75 have hearing loss or having […]
Flexibility. What is it? Why don’t we seem to have it now? When did we lose it? Why did we lose it?
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Are these good questions to ask ourselves?
Flexibility (the ability to bend or be bent repeatedly without damage or injury) is the body’s ability to move in all directions to the best of its ability thus minimizing the effects of strain and trauma.
Not able to stand quickly after squatting for a few minutes? Feeling stiff standing after watching that show? Difficulty tying your shoe laces, cutting your toenails? Difficulty getting out of bed? Why?
OF COURSE, I know. It’s because we are getting old! I can’t do this or that. I am old. I am 40, 50 60 70 etc.
I say WRONG! We feel that way because, barring some significant health problem, we have lost some, lots, or all of our flexibility!
Okay so we are not as strong, supple or limber as we once were – so what? By now we realize that if we don’t use it we lose it. Want strength, pump some iron. And still we aren’t as agile as we used to be. Why?
Because we have lost our flexibility!
Get back the flexibility, and we will get back that younger feeling.
As we age, we are so busy taking care of our present needs, taking care of family etc. through work (on site, at home, at the office) that we gradually deteriorate from our previous form, especially as we get into the routine of our jobs, and perform the same actions over and over. Then one day we suddenly realize that we are no longer the physical person we were, nowhere near the man/woman we once were.
What do we do?
Join a gym? That’s it: join a gym! But wait! Do you really want to show off your weak stiff body to all those tough agile looking people at that gym? Besides, it is going to cost a quite a bit and then the time factor. At least 2 hours per gym visit from leaving the home to returning.
Walking? Yes! One of the best all rounder exercises for overall health. Highly recommended. But, after a month of that, and feeling somewhat better (maybe even slimmer), your neck and mid back are still stiff and uncomfortable. Your lower back feels better, but it too is still stiff and a bit achey.
Looking on the w.w.w. for exercises? Looking on the web is a good bet. But? Which exercises suit? Stretching, strengthening, cardiovascular, pulmonary, rehabilitative this or that, and then how many, how often, in which order?
Strengthening doesn’t give you stretching and stretching doesn’t give you strengthening.
Experience has shown that if we “limber” up the body through stretching exercise, we can then move on to strengthening exercises a whole lot easier. So if you want to be stronger, start with stretching.
Stretching when done in the right order, such as beginners, intermediate and advanced, and taking 10-15 minutes per day, in your own home, can impact your life dramatically.
Do you want to get rid of some belly fat and reach your weight loss goals? In fact, trimming belly fat and weight loss are a lot easier than you might think! Contrary to popular belief, you don’t need the help of fad diets and supplements to achieve your weight loss goals! Nor do you need to spend hour upon hour at a gym. You can trim tummy fat and lose weight by following some simple and easy weight loss tips.
If you want to get rid of belly fat, then you can visit their website of the best medicines. There are more chances available for success in getting a slim and trim body. The following of the simple and easy procedure is possible for a person to get effective results.
Get Rid of your Belly Fat and Weight Loss Goals #1.
Eat healthily and you have already won half the battle. Believe it or not, the way to lose belly fat is not by doing hundreds of abdominal crunches per day. Eating healthily and getting rid of junk foods will take you a step closer to your fat reduction goals. There are actually three advantages of following a healthy diet:
- Since your meals and snacks are pre-planned, there is no room to be tempted by unhealthy, ‘forbidden foods’!
- Healthy meals will boost your metabolic rate so that you will burn fat a lot faster than before!
- Healthy meals will help rid your body of all the toxins that have accumulated in your intestines due to years of eating junk food.
What should you eat? That is a common question, and the answer is simple: you should eat raw fruits and vegetables. If you cannot eat raw vegetables, have them steamed or boiled, but stay away from the fried stuff! If you cook your own meals, try to regulate the amount of oil you use whilst cooking.
Get Rid of your Belly Fat and Weight Loss Goals #2.
Exercise to win the other half of the battle: Diet alone can help you lose weight, but it is a slow process. If you want to accelerate your weight loss process, you should exercise regularly. There are several types of exercise out there, but not all of them are suitable for quick weight loss! If you want to get rid of your fat tummy quick, you must do ’specialized’ exercises such as compound exercises and cardio.
The most effective cardio will boost your metabolism and burn fat both during and after your cardio session. Interval training can do this for you, and it is also very time efficient! Interval training can be done on a number of pieces of cardio equipment, including the rowing machine, the stationary bike or the treadmill. Warm up for 4 or 5 minutes at an easy pace. Once you have warmed up, go as hard as you can for a minute. Once you have done this, continue at an easy pace for a further minute to recover. Repeat this 4 or 5 times, and then cool down for 4 or 5 minutes. This type of cardio training is much more effective for burning tummy fat than just running on the treadmill at the same pace, or “steady state cardio”. This is because interval training has a profound effect on your metabolic rate, and will keep your system burning fat long after you have stopped training.
“Steady state cardio” is still useful, and can be fun, and should form a part of your exercise program. Cardio can be as simple walking, running, jogging, etc. You can even do swimming and dancing. Any activity that involves your body as a whole and boosts your metabolic rate should help!
Remember that weight loss will occur only when you burn off more calories than you consume. One pound of fat contains approximately 3,500 calories. Even if you burn only 500 calories per day, you will be able to lose 1 pound every week!
If you are planning to buy your very first CBD oil, you are in the right place. This article will go through some of the important factors that you need to carefully consider so you will be able to get the best deals in the market as much as the best deals you can get from CBDistillery coupon code.
One of the important things that you need to take into account is the source of the hemp. Remember, the hemp origin plays a vital role in the overall quality and condition of the product. For you to get the best CBD oil in the market, you should consider the geographical area or location where the hemp plant grew. The good news is that most of the reliable companies provide information about where they source out their hemp that they use in the production of their CBD products. The main reason why it is very important is that when hemp is growing, it has the ability to absorb different components found in soil, air, water and others where it grows in. That said, if the hemp plant is grown in an area where all of those elements are rich in nutrients, then you can ensure that it is quality as well.
Another factor that you need to consider is the extraction methods used. Knowing this is also crucial because it significantly determines the purity of the product. Nowadays, companies are using different extraction methods. So far, the most efficient and safest method is the carbon dioxide extraction process. The reason for this is that this method offers a more potent and high-quality products compared to other extraction method. Furthermore, the use of CO2 extraction method uses CO2 at high pressure levels and as a result, it can effectively extract different components of the hemp plant. That said, it is very important that before buying any CBD oil in the market, you must inquire about the extraction method that the company is using so you can ensure that their products are potent and high quality.
It is also important to check the THC levels of the product that you are buying. Basically, THC is a compound also found in hemp plant and it contains psychoactive properties. As required by the FDA, CBD products should not contain more than 0.3 percent of THC. So before buying your very first CBD oil, you should check the THC level content.
Finding the right concentration is also needed. Usually, you can find the concentration details of the CBD oil on the label of the product. Before making a purchase, make sure to check for the same oil products. Some products have concentration ranging from 205 to 1000 mg. You can find this product on a label on the bottle. Another thing that you need to take into account is that if you have severe chronic conditions like rheumatoid arthritis, you will be needing a higher dose of CBD than the rest. If you buy the product for pain relief, anything above 250 will work for you.
Another important factor that you need to consider is the price. Yes, there are several providers in the market, providing wide variety of CBD forms and products. There are brands that are too expensive and there are brands that are affordable. But some customers tend to choose expensive brands as they tend to have better and effective results compared to other brands. But keep in mind that this is not always the case. You have to look for brands that are worth the price.
Last but not the least, you should also consider the form of CBD oil that you want to buy. Generally, CBD oil can be purchased in several forms. It can be purchased in liquid form or you can consume it through capsule. Some consumers, especially smokers also prefer vaporized CBD oil as it is considered as healthier and safer compared to other brands.
Overall, before buying your very first CBD product, it is important that you consider lots of factors. This will help you get the best deals in the market and at the same time, you can ensure that the product you are interested in buying is high quality, effective and most importantly, safe!
CBD is an active component that you find in the cannabis plant. Even though CBD is one of the components that you find in the cannabis plant, users do no feel any intoxication with the use of CBD products. Additionally, you have this Cannabis website that will share all the information that you need to learn about in case you are interested in learning more about CBD oils and other relevant products that have CBD in them.
With CBD being a medical marvel, we are here with the top 6 benefits that you get with the use of CBD oils.
- Anxiety And Depression Relief
The biggest reason why CBD oils are popular in the medical market is because of their anti-anxiety and depression properties. CBD is capable of changing the way serotonin works which can help you with your mental health. These brain receptors react with different situations and are also responsible for the way you feel in different situations.
According to several studies and research with a continuous and controlled dosage of CBD oils, it helps you in reducing stress, helps you with the symptoms of post traumatic stress disorder, induces sleep in case you are suffering from insomnia, and regulate your heartbeat which is a psychological effect of anxiety.
Another reason why CBD is in news lately is because of its anti-seizure properties. Although it is still under the development phase, researchers all around the globe are looking at the benefits of using CBD oils when it comes to its Anti-seizure properties. The way CBD can reduce the number of seizures makes it a highly potent way for the treatment of epilepsy. Moreover, there are no side effects of using CBD making it more useful as a medical treatment.
According to a survey that happened in 2016, 214 people suffering from epilepsy were given oral doses of CBD. About 36.5% of them had fewer seizures while 12% faced adverse effects with its usage. This indicates how CBD is a potential component that can be used for the treatment of epilepsy once the treatment process and its research get more refined.
Besides all this, researchers are also trying to figure out how CBD affects and react with the receptors in our brain and is beneficial for people that have neurodegenerative disorders. Such diseases are responsible for the damage to brain nerves and CBD is seen as a viable solution to this problem.
Considering this, we are looking for a potential way through which we will be able to cure stroke, Parkinson’s disease, Alzheimer’s disease, multiple sclerosis (MS), and several other neurological issues.
Additionally, the use of CBD oils can ease up the inflammation that can increase the negative effects of these neurodegenerative disorders. However, a ton of research is still required to completely understand the effectiveness of CBD oils with such problems.
- Pain Relief
Keeping in mind the effects that CBD has on our brain receptors, it is seen as a safer and better alternative to pain killers because of its effective pain-relieving properties. It is also beneficial for patients going through chemotherapy as it really helps them with the after-effects of the process by reducing the symptom and the pain.
With more development and research we might be able to use CBD for the treatment of muscle pain, spinal cord injuries, arthritis, chronic pain, and MS pain as well.
There are even government-approved drugs that are available for the treatment of MS pain that contain CBD and are available in the U.K. and Canada. With a little more clinical trials, we might see CBD as a popular pain relieving med.
CBD is also beneficial for the treatment process of Acne as CBD is really effective in reducing the inflammation that is caused due to the production of excessive sebum in our body. With controlled use of CBD, you will be able to regular the production of sebum in your body which in turn will help you with the reduction of acne.
Although, it is highly recommended that you connect with your dermatologist before you start using CBD for the treatment of acne.
- Cancer Treatment
Lastly, researchers are looking at the anti-cancer properties of CBD oils. There are studies indicating that CBD oils are effective in cancer treatment as they prevent the growth of cancer cells in our bodies. Besides that, CBD is also helpful in alleviating the cancer symptoms while reducing the side effects that cancer treatment processes have on our bodies.
All this makes CBD a promising and potential way through which we might be able to treat or cure cancer in the near future.
Do you have a WordPress blog and are tired of the same look and feel of your site? Many people do not realize that there are a number of sites that offer 100% free WordPress templates for you to edit and use as you like. Some of these sites literally have thousands of free templates for you to download and install. The best part is, you don’t have to edit or change any existing copy to use the templates; just download, install, and activate! Moreover, you have options like Dallas web design, that can help you with the designing of your website up to its full potential.
This site is the Cadillac of free WordPress theme sites. This site has several thousand templates available for immediate download and usage. You can query their database of templates and sort your results based on whatever criteria you decide. For example, if you are looking for a 3-column template that is widget-ready, you can simply check the boxes next to “3 columns” and “Widget ready” and press the Search button. You can even search for a theme by a particular keyword! For instance, searching for the keyword “flower” returns about 50 templates – all ready for immediate download!
A no-frills free WordPress themes template site. These free templates are sorted alphabetically, but the site does not include any type of search or sort function to narrow your results. Still, there are plenty of great free templates here for you to download and evaluate.
This site is a little different from all the other free sites because this site offers 2401 free WordPress templates for download in a single file. The file is about 250 MB in size, so unless you have a fairly large broadband connection, your download of this file might take some time. However, once you get the file downloaded, you could “enjoy a new WordPress theme every day for about 6 and a half years.” It’s worth the wait.
Simply a huge stash of free WordPress templates for you to use! The site does not include any kind of search or sort function, so sifting through about a thousand templates can get a little tedious, but if you are patient, you’ll find a template you’ll love!
Alex King has quite a large compilation of free themes at his site. I wish his site included some sort of thumbnail view of each template, just so you could see it in action prior to downloading. However, don’t let that stop you, as he has a ton of great free templates available!
Adding and installing a new template is a great way to spruce up your little slice of digital paradise easily and efficiently. Check out what these great sites have to offer and you’ll be able to give your WordPress blog an instant makeover!
The below techniques are tips I have compiled that have worked for well for me in the past. Yes, I have quit and started again a number of times. I am currently a non-smoker. These tips are geared towards quitting “cold-turkey”. For me, I haven’t found the step down or gradual approach effective. You could also use the patch or other quitting aids/meds with the below tips however.
Read over the techniques below and use them throughout the quitting process. If you have other tips/techniques you want to use, just incorporate them into your plan. A plan should be prepared through the person to buy Premium e liquid. The facilities should be great to meet with the requirements with a correct plan. The quitting process for smoking is not easy so there should be proper information about the same.
- Start with a plan.
One of the biggest mistakes I see people make when they are quitting is to just pick a date to quit and have no other real plan for dealing with the difficult path ahead. It’s important to make a contingency plan for every possible situation or urge that my come up during the few weeks you will be quitting. If it helps you, make a list of possible scenarios you think you will be tempted to smoke and what you are going to do instead so as not to break.
- Think of one or more of your most important reason(s) for quitting.
You don’t have to write it down if you don’t want to, just examine your reasons for quitting and get an idea of the most important one(s) to use for the next technique.
- Every time you think about smoking take 3-5 slow, deep breaths through your nose and out your mouth.
While you take these breaths, think about the most significant reason(s) you want to quit for. Mine personally are Money, Health and Smelling Good. If I smoke a pack a day here in Hawaii that equals almost $300.00 a month in cigarettes which is ridiculously expensive just to kill yourself. Plus I hate smelling like cigarettes, it’s disgusting. Figure out how much money you will spend on cigarettes per month and what you could do with that money instead. Think about these things as you are doing your breathing. The breathing usually works good with the next step as well…
- When you feel like you are going to go crazy cause you want to smoke, go outside for a walk until the craving goes away.
Do step 2 above while you are walking: Breath and think about your reasons for quitting.
- Quitting sucks and it is painful.
Go into this process knowing that it’s going to be difficult. It is going to cause you a certain level of suffering and discomfort. I believe this works better than trying to trick yourself into thinking it’s going to be easy. Make a commitment in the beginning to fight through the pain. Accept it and realize the pain can’t kill you. What’s the worst that can happen? Once you are through the withdrawal period, any pain and discomfort will go away. So once you are already start the process don’t turn back, because you will then just have to endure it all over again. If you are tempted to break, think of how far you have already come and how much you have already endured.
- Throw away everything you have related to smoking.
Lighters, ashtrays, anything that smells like smoke.
- After you make it a day or two without smoking, start referring to yourself as a non-smoker.
Even in your head. When you get a craving to smoke just tell yourself, “That’s silly, I don’t smoke anymore”. You can even use this technique from the very start. It actually can be quite effective. I found this and other great tips in a really good book on quitting by Allen Carr, The Easy Way to Quit Smoking. In the book they talked about how we are not born into this world with a cigarette in our mouth. That is, our natural state is a non-smoker. In this sense, we are all non-smokers from birth.
One last tip I have for you is to quit with someone else close to you as a team if you can. If there is someone else close to you in your life that is as dedicated as you to quit smoking, you should pick a quit date and do it together. You can then use each other as support when you feel you are going to break. The thing that is great about doing this is you are less likely to break because you have made a deal not only with yourself, but someone close to you. If you feel tempted, you call the other person and they can help you through it and talk to you out of it. Even if you do break, it is good to have someone there who understands and will cheer you on during your journey to becoming a non-smoker.
So you have bought a Chinchilla? Chinchillas are fun and playful pets to have in your home. So what do you need for a Chinchilla? Well, there are many things you can buy for your new Chinchilla, but there are some basic things a Chinchilla requires to keep it healthy and alive!
The first thing you will need to buy is a cage, big enough (no smaller than 3x3x3)for the Chinchilla to be able to get daily exercise, a two or three-level wire cage is best, they love to climb and jump. If you want to know why you need a big one then you should click on the link given here. Make sure the bottom of the cage is at least partly solid instead of all wire because the chinchilla’s feet will get sore from standing on the wire all the time. The second item you will need is some bedding or litter for the bottom of the cage for the Chinchilla to sleep in and poop and ( pee) which they like to pick a certain corner to do that. The bedding or litter needs to be made out of white pine, aspen, or Carefresh adding a 1-inch layer in the bottom every time you change it. The bedding or litter should be changed at least once a week. DO NOT EVER use cedar bedding or litter, because it contains phenols that are too strong for the Chinchilla and can cause serious health issues, such as skin irritation and breathing problems.
The third thing you will need is some food for the Chinchilla. There are many brands to choose from, but as long as you get a kind that is made special for a Chinchilla that is a pellet form and not allots of treats added(anything that does not look like a pellet is a treat) will be fine. In addition to the pellet food, the Chinchilla needs Timothy hay and you can also offer weekly fresh vegetables and fruits to your Chinchilla, such as carrots, apple raisins, and banana’s once or twice a weak is enough. To many treats can make them sick. The Fourth thing you will need is a water bottle. If your cage did not come with a water bottle then you will need to but one. I suggest a glass because if you get a plastic one and the edge of the bottle is in chewing range the Chinchilla will chew it. I also recommend not using tap water and buying purified or distilled water from the store, because some water from the tap can contain harmful things to a Chinchilla.
The Fifth thing that is vital to a Chinchilla is taking a dust bath. This helps keep their coats clean and shiny. You will need to buy special dust made from volcanic ash. Just pour a cup or two of this dust in a med size plastic dishpan, place the Chinchilla in the pan and watch your Chinchilla roll, they love to roll and dig in this stuff and they are fun to watch them take a bath. The dust can be messy so make sure to do it where it is easy to clean up after the Chinchilla is finished Allow 10-15 min twice a week, no more than that or it will dry out their skin. The most common dust brands are Kaytee, Blue Cloud, and Blue Sparkle. When you see someone’s teeth and they are yellowish-orange and you atomically think wow they need a good cleaning, but with Chinchilla, this is very normal. this means they have enough calcium in their body.
If the Chinchilla’s teeth are a pale yellow then it will need an extra form of calcium. you can buy drops to add to their water. Chinchilla’s teeth also need to be filed down and they can do this by themselves by chewing on things, you should get some wooden chew toys or sticks and supply them in the cage. Make sure that the wood is safe for Chinchilla’s and not have been treated with harmful chemicals. Chinchilla can shed their fur like cats and dogs. You can reduce the amount of shedding but brushing your chinchilla once a day with a wire slicker brush. Just start from the head and work down to the tail.
There are some brands of dust that are scented but do not use theses with scents added in. Chinchillas are sensitive and these can cause respiratory problems.
These are the basic things needed for a Chinchilla, but here are some other things that are also factors to consider:
Chinchilla’s need lots of exercises. The safest way is for you to interact with them in a quite room and supervised. NEVER leave them untanned, they can get into many different things that can harm them. If you use the bath room for the Chinchilla to exercise in close the toilet lid because the Chinchilla can jump in the toilet and drown. Make sure that the room is safe to allow your Chinchilla to roam around such as no electric wires down where the Chinchilla can chew them, also make sure there are not any other harmful items they can chew. Chinchillas love to climb and jump, but they also can be hurt if they climb up something and jump too far, make sure that the room has no high places to jump from. Another form of great exercise for a Chinchilla is a running wheel in their cage. Please NEVER put a Chinchilla in one of those plastic balls you see in pet stores. They can cause Chinchilla harm, such as heat strokes( a chinchilla must be in temperature not higher than 75 degrees Fahrenheit or below 50 degrees Fahrenheit and because the ball is made of plastic and heats up easily when the Chinchilla pees in it), broken toes. Many Chinchilla has died in these exercise balls. Another good thing to add to the cage is a hiding area since Chinchilla is nocturnal(sleep all day, up all night). A wooden log that has been approved for a Chinchilla that has not been treated, makes a great place or a plastic igloo that you can find at the pest store. One good thing to buy when you purchase your Chinchilla is a care book or guide on them, it will answer allot of questions and concerns. All of the items mentioned in this article can be found out at most pet stores.
Erectile dysfunction becomes an increasingly common and frustrating problem as men get older. It’s estimated that up to seventy percent of males experience some degree of erectile dysfunction by the age of seventy. While some men turn to prescription medications to help solve this problem, these medications are expensive and have a variety of side effects. What if there was a food that could help erectile dysfunction? A food remedy for erectile dysfunction would be a less expensive and safer alternative to prescription drugs. Surprisingly, there’s evidence that an inexpensive picnic food found in the produce section of your local grocery store has a Viagra-like effect. What is this food? The watermelon!
According to Dr. Bhimu Patil who is director of the Fruit and Vegetable Improvement Center at Texas A amp; M, watermelon has a phytochemical component known as citrulline present in its rind. Although the benefits of citrulline are still being studied, it appears this chemical has the ability to relax blood vessels throughout the body. To exert this effect, the body converts the citrulline found in watermelon to an amino acid called arginine. Arginine has the ability to elevate levels of another substance found in the body known as nitrous oxide. Nitrous oxide naturally dilates and relaxes blood vessels resulting in increased blood flow to the penis which can help erectile dysfunction. Interestingly, this is the same mechanism by which Viagra works to help erectile dysfunction. Different ways are made available through the experts for increasing the penis stamina in male. The production of the penis will be string if purchasing has been done after checking the hyper male force reviews. The selection of the best product will be easy and simple after availing of the reviews.
The increased nitrous oxide induced by the citrulline in the watermelon may also benefit the heart and circulatory system by relaxing vessels and increasing blood flow to the heart. Some experts are proposing that citrulline may help the immune system function better as well as help to control diabetes and hypertension. Best of all, the citrulline in watermelon can help erectile dysfunction without the side effects of headache, indigestion, and flushing commonly seen with Viagra.
The only drawback to using watermelon to help erectile dysfunction is that the citrulline is found in highest concentrations in the rind of the watermelon which is a part not normally eaten. That’s why colleagues of Dr. Patil are working hard to breed watermelons that have higher concentrations of citrulline in the fleshy, edible part of the fruit
Because citrulline is not found in high concentrations in the fleshy, edible portions of the watermelon, it may be premature to stock up on this fruit to treat erectile dysfunction. You would probably have to eat large quantities of watermelon to help improve sexual function at all. It may be best to wait until new varieties of watermelon are developed with higher concentrations of citrulline. Of course, watermelon also has a variety of other health benefits that would make it an excellent addition to your diet.
There will be times when our computers get broken. When this happens, you certainly don’t want to replace it and buy a new one right away as it is not economical. Hence, the most ideal thing to do is to call a computer repair tech. But when doing so, it is important to consider first the following factors to ensure that you are dealing with a trustworthy and professional computer repair tech.
Read Customers’ Feedback
When looking for a trustworthy computer repair tech, it is important that you pay attention to the reviews and feedback of customers. This will allow you to determine if the repair service that you are considering really provides effective and quality service. The good news is, you won’t have a hard time looking for customers’ reviews because everything can now be seen online. There are several blogs and open communication websites where people post and share their feedback about a particular product or service. Hence, you should be able to check some reviews online before hiring a computer repair tech.
Certainly, the service will be more effective and reliable if the technician comes to your home and have your computer checked. It is more convenient than going to a mall or any place where there is a computer repair service. With the aid of technology, you no longer have to leave the comforts of your home when having your computer repaired. Most of the companies offer on site support so you get your computer fixed without going to repair services shops. While you will be charged extra for the service, the convenience is certainly worth the money.
Cost of Service
Another factor that you need to consider when finding a reliable computer repair tech is the cost of service. Surely, when you check online, there will be several repair services that you can find. But aside from the quality of service, you should also give attention to their rates. Generally, it is advisable to look for a repair technician that provides efficient and quality services and at the same time, provides reasonable and budget friendly service fees. Fixing your master computer should not leave your pocket empty.
You should also be able to check credentials when looking for a trustworthy computer repair tech. Make sure that they have the license to operate a business, professional certifications and even insurance. Make sure that they have insurance policy to cover the damage once the technician fries your drive accidentally. You should also be able if they have the right trainings to perform the service. Never trust a computer repair service with no documents at all. If you want to protect your computer from being totally damaged, choose the right technician. You can call your local authority to validate the company’s credentials.
You must also be able to assure service guarantees. This means that the technician should not charge you any service fees if he or she wasn’t able to fix your computer. So before any repairs are done, make sure to ask your technician if they offer warranties on labor and parts.
You’ve heard the expression a thousand times: “The customer is always right.” This, in a nutshell, expresses what good customer service looks like. Spelled out in more explicit terms, a business should: 1) listen to what a customer likes and does not like about your business, 2) keep all promises that they make, 3) when they fail to live up to a promise, make it up to the customer in some way, and 4) be helpful, even when there’s no apparent financial benefit to do so.
But what about furniture retailers? While good customer service seems to have made its way into business websites such as those operated by hotel chains and high-end clothiers, with furniture dealers, it’s a mixed bag. There are a few that do rather poorly, a few that seem to excel at customer service–with the rest somewhere in between. To evaluate the state of customer service among online furniture dealers, we examined six that give a good cross section. Hopefully after you see what each of these does right and wrong, you’ll be better equipped to know what you should look for before you shop for furniture online. Our six sample dealers are: Ashley Furniture (www.ashleyfurniture.com), Simplicity Sofas (www.simplicitysofas.com), J.C. Penney (www.jcpenney.com), Furnitureland South (www.furniturelandsouth.com), Overstock (www.overstock.com), and Ikea (www.ikea.com)..
1) SHOPPING ASSISTANCE.
While we tend to think of customer service as dealing with refunds and warranties, it actually starts before the purchase itself. That is, an exceptional store will help a person figure out what will work best for their home. Unfortunately, the big department store chains tend to be more reactive in customer service. For instance, in our sample group, J.C. Penney offers little assistance in planning your room, spending most of their customer-service efforts on explaining returns and warranties. At the other end of the spectrum is Simplicity Sofas, which uses a lot of its website, not just to sell, but to inform. They do so on their educational blog, newsletter, and by their offer to send free fabric samples–as far as we can tell, something that only they do..
Furniture Land South also makes a valiant effort at being helpful through their Design Folder. This allows you to select your favorite furniture from the site and send these to a consultant, who will contact you with further assistance. Ashley Furniture tries to add some education in the mix by offering cleaning and assembly instructions–though no real assistance to help you decide what to purchase. Overstock is mostly reactive like J.C. Penney. But by far, the least informative is Ikea, which offers only a “virtual agent” named Anna who answer all your questions. In actual practice, “Anna” is not much help at all. We’ll talk about her more later.
After you’ve bought your furniture, the most important aspect of customer service is the warranty. That is, if the purchase doesn’t work out, you want to know what the company will do to correct the situation. Each of our sample group either offers their own warranty, or works with furniture manufacturers that do. However, some are much better than the others. For instance, J.C. Penney promises only that some furniture “may be subject to a manufacturer or store warranty,” and notes that if so, it’s “only valid for a limited time” and that “misuse by the customer voids all warranties.” They never explain what constitutes “misuse,” however. Contrast this with Simplicity Sofas, which has the most extensive furniture warranty that we’ve found on the Internet. They promise that if the customer is dissatisfied for any reason, they will refund the entire price, including shipping costs.. Granted, it’s easier for them to do this than the others, since they both manufacture and sell their product line, but still, it’s a significant difference from the others.
Ashley Furniture notes several times on their website that each store is independently owned. So what kind of warranty will you get? They can’t tell–because it depends on what your local store chooses to offer. Furniture Land South is happy to give you a refund or repair any item, provided you can prove that any defect happened because of them and that it was delivered in that condition. This means, they’ll do little for you if you not properly inspect the furniture as soon as it arrives and before the delivery man leaves.
If nothing else, Ikea is very blunt about their warranty responsibilities: “Ikea will examine the product and decide, at its sole discretion, if it’s covered under the limited warranty.”
Five of our six furniture dealers allow customers to contact them via email. Unbelievably, Ikea does not, preferring you to use “Anna” their virtual customer-service agent. We tried asking “Anna” how to get a refund, and no answer came back. Therein lies the problem with this approach. You usually have to phrase your question just right for virtual agents to even understand the question.
Each of our group has a toll-free number, and all of them offer Facebook accounts for their customers to use. However, Ashley Furniture appears to use theirs only to promote their products, and do not accept “wall” posts by customers.
It is not just with Ashley but many other furniture brands that care only about promotions so that their product will be in the spotlight as a result of which it will be more visible to public eye and once the sales start picking up, the furniture will be no less than a chairthrone.
As for the old-fashioned telephone call to the companies, both J.C. Penney and Overstock appear to have mere sales agents answering your calls. For that reason, they don’t seem to know that much about the furniture itself. Contrast this with the furniture-specific companies, Simplicity Sofas, Ashley Furniture and Furniture Land South. These seem more likely to have someone who knows the product answering their phones. What’s more, we found it especially easy to speak directly with the higher-ups at Simplicity Furniture, and frankly, those we spoke with seemed passionate about their product. At the bottom of the totem pole again was Ikea–offering only “Anna” the virtual agent to assist you.
Our conclusion is that slowly, furniture dealers are joining the rest of the online world in offering better customer service. However, many of them–if not most–have a ways to go before they are truly treating their customers as though they are “always right.” If you’ll be shopping for chairs, small sofas or other furniture soon, and if customer service is your concern, we recommend that you select a company that manufactures the product they sell. These are the ones who seem to have a passion for treating their customers right.